Faq

Flower Emporium Co is a leading e-commerce platform in Kuwait that specializes in delivering premium flowers, cakes, chocolates, teddy bears, and more for all occasions. Our experienced florists ensure that each product is crafted with care to bring joy to your loved ones.

Our store is located in Kuwait City, and we deliver to all areas within Kuwait.

Yes, we deliver across Kuwait. Delivery charges are as follows:

  • Inside Kuwait City: 2 KD
  • Outside Kuwait City: 8 KD

Yes, we offer same-day delivery for all orders placed within our operating hours. Please ensure you place your order early to guarantee same-day delivery.

Our delivery timings are from 9:00 AM to 10:00 PM, every day of the year.

Our customer support is available from 8:00 AM to 10:00 PM daily. You can reach out to us through our online chat bot for quick assistance.

We offer a variety of products, including:

  • Fresh Flowers
  • Cakes
  • Chocolates
  • Teddy Bears
  • Gift Bundles and more

Absolutely! Whether it’s a birthday, anniversary, Mother’s Day, Valentine’s Day, or any other special occasion, we have the perfect arrangements to make the day memorable.

Yes, you can schedule your delivery for any date and time within our operating hours.

You can easily place an order on our website at floweremporiumkuwait.com. Simply browse through our collections, add your chosen items to the cart, and proceed to checkout.

While our delivery services operate from 9:00 AM to 10:00 PM, you can place your orders online 24 hours a day, 365 days a year.

Yes, our team includes highly experienced florists based in Kuwait who design and prepare beautiful arrangements tailored to your needs.

Once you place your order, you will receive a confirmation email with a tracking number. Use this number to track your order directly on our website.

We accept various payment methods, including credit cards, debit cards, and online payment options for your convenience.

Yes, we have a refund and cancellation policy. Please refer to our website’s Terms and Conditions section for detailed information.

For any additional questions or concerns

Feel free to reach out to our customer support team via the online chat bot or email us at floweremporiumofficial@gmail.com